Privacy e cookies policy

Tecnoplus srl

Via Cilavegna, 53

27020 Gravellona Lomellina (PV) 


Information on the processing of personal data of website users 

Articles 13 and 14 of Regulation 2016/679/EU (hereinafter also "GDPR") 

Why this notice 

Tecnoplus srl (hereinafter also referred to as the "Company" or "Owner") is committed to respecting and protecting your privacy and wants you to feel safe both when you simply browse the site and when you decide to register by providing us with your personal data in order to take advantage of the services made available to its Users and/or Customers. On this page the Company intends to provide some information on the processing of personal data relating to users who visit or consult our website. The information is provided only for the Tecnoplus srl website and not for other websites that may be consulted by the user through links (for which please refer to their respective privacy policies). The reproduction or use of pages, materials and information contained within the Site, by any means and on any media, is not permitted without the prior written consent of Tecnoplus srl; copying and / or printing for personal use only and not commercial (for requests and clarifications please contact our staff at the addresses below). Other uses of content, services and information on this site are not permitted. 

With respect to the content offered and the information provided, the Company will endeavour to keep the content of the Site reasonably up to date and reviewed, without offering any guarantee as to the adequacy, accuracy or completeness of the information provided and expressly disclaims any liability for any errors of omission in the information provided on the Site. 

Source - Navigation data 

The Company informs you that the personal data provided by you and acquired in connection with the request for information and / or contact, registration with the site and use of services through smartphones or any other tool used to access the Internet, as well as the data necessary for the provision of such services, including navigation data and data used for any purchase of products and services offered by Tecnoplus srl but also only the so-called "navigation" data of the site by Users, will be treated in compliance with applicable regulations. The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of the Internet. This information is not collected in order to be associated with identified interested parties, but by its very nature could, through processing and association with data held by third parties, allow the identification of navigating users. This category of data includes the "IP addresses" or domain names of the computers used by users connecting to the site, the URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to submit the request to the web server, the size of the file obtained in response, the numerical code indicating the status of the response given by the web server (successful, error, etc.) and other parameters relating to the user's operating system and computer environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check the correct functioning of our website. It should be noted that the aforementioned data could be used to ascertain responsibility in case of computer crimes against the Tecnoplus srl website or other sites connected or linked to it, except in this case, the data on web contacts do not persist for more than a few days. 

Source - Data provided by the user 

Tecnoplus srl collects, stores and processes your personal data in order to provide the products and services offered on the Site, or for legal obligations. With regard to some specific Services, Products, Promotions, etc.. the Company may process your data for commercial purposes. In these cases, a specific, separate, optional and always revocable consent will be requested in the manner and at the addresses indicated below. 

The optional, explicit and voluntary sending of e-mails to the addresses indicated in the appropriate section of the Website, as well as the filling in of questionnaires (e.g. forms), communication via chat, push notification via APP, social networks, call centres, etc., entails the subsequent acquisition of some of your personal data, including those collected through the use of the App and related services, necessary to respond to your requests. Please also note that when you use your mobile connection to access content and digital services offered directly by us Tecnoplus srl Via Cilavegna, 53 27020 Gravellona Lomellina (PV) or by our Partners may need to transfer your personal data to such third parties. Please note that you may access the Site or connect to areas where you may be able to post information using blogs or noticeboards, communicate with others, for example from your page on Facebook®, LinkedIn®, Youtube®, and other social networking sites, review products and offers and post comments or content. Before interacting with these areas, we invite you to carefully read the General Terms and Conditions of Use, bearing in mind that, in certain circumstances, the information you publish may be viewed by anyone with access to the Internet and any information you include in your publications may be read, collected and used by third parties. Tecnoplus srl Via Cilavegna, 53 27020 Gravellona Lomellina (PV) libero e informato acquisito è solo per Tecnoplus srl; nel caso di passaggio di dati tra più titolari verrà richiesto un ulteriore, libero e specifico consenso (come indicato nella newsletter del 22/6/2021 n. 478 prodotta dal Garante Privacy “il consenso, inizialmente rilasciato ad una Società anche per attività promozionali tramite terzi, non può estendere la sua efficacia anche ad altri Titolari”) 

Purpose of processing and legal basis 

The data are processed for the purposes: 

1) Strictly connected to and necessary for registering with the www.sistemairgroup.it website, the services and/or Apps developed or made available by us, for using the relative information services, for handling requests for contact or information, for making purchases of products and services offered through the website; 

2) for activities related to the management of the User/Customer's requests and the sending of feedback, which may include the transmission of promotional material; for the completion of the purchase order of the products and services offered, including aspects related to payment by credit card, the management of shipments, the possible exercise of the right of withdrawal provided for distance purchases, updating on the availability of products and services temporarily unavailable; 

3) related to the fulfilment of obligations under Community and national law, the protection of public order, and the detection and prosecution of criminal offences; 

4) direct marketing, i.e. the sending of advertising material, direct sales, the carrying out of market research or the commercial communication of products and/or services offered by the Company; This activity may be carried out by sending advertising/information/promotional material and/or invitations to take part in initiatives, events and offers aimed at rewarding users/customers, using "traditional" methods (e.g. paper mail and/or operator calls), or using "automated" contact systems (e.g. SMS and/or MMS, telephone calls without operator intervention, e-mail, fax, interactive applications), pursuant to art. 130 c. 1 and 2 of Legislative Decree 196/03 as amended; 

The provision of data for the purposes referred to in points 1), 2) and 3), connected to a pre-contractual and/or contractual phase or functional to a request by the user or provided for by a specific provision of law, is compulsory and, failing this, it will not be possible to receive the information and access any services requested; with regard to point 4) of this informative note, consent to the processing of data by the user/customer is, on the other hand, free and optional and can always be revoked without any consequences on the usability of the products and services, except for the impossibility for us to keep you updated on new initiatives or particular promotions or advantages that may be available. 

Tecnoplus srl may send commercial communications relating to products and/or services similar to those already supplied, in accordance with Directive 2002/58/EU, using the e-mail or paper address you have provided on these occasions, to which you may object in the manner and at the contact details given below. 

Methods, logic of processing, storage times and security measures 

The processing is also carried out with the help of electronic or automated means and is performed by us and/or by third parties that Tecnoplus srl may use to store, manage and transmit the data. The data processing will be carried out with the logic of organization and processing of your personal data, also related to the logs originated by the access and use of the services made available via web, of the products and services used related to the above mentioned purposes and, in any case, so as to ensure the security and confidentiality of data. The personal data processed will be retained for the period of time envisaged by the legislation applicable at the time. 

With regard to the protection of personal data, the user/customer is invited, pursuant to Article 33 of the GDPR, to notify the Company of any circumstances or events that may lead to a potential "personal data breach" in order to allow for an immediate assessment and the adoption of any actions aimed at countering such an event by sending a communication to the address indicated below. The measures adopted do not exempt the Customer from paying the necessary attention to the use, where required, of passwords/PINs of adequate complexity, which he will have to update periodically, especially in case he has been violated/known by third parties, as well as to keep them carefully and make them inaccessible to third parties, in order to avoid improper and unauthorized use. Tecnoplus srl Via Cilavegna, 53 27020 Gravellona Lomellina (PV) 


A cookie is a short string of text that is sent to your browser and may be stored on your computer (alternatively, on your smartphone/tablet or whatever other device you use to access the Internet); this generally occurs whenever you visit a website. The Company uses cookies for various purposes in order to provide you with a quick and secure digital experience, for example, by allowing you to maintain a connection to the secure area while browsing through the pages of the website. 

Cookies stored on your terminal equipment cannot be used to retrieve any data from your hard drive, transmit computer viruses or identify and use your email address. Each cookie is unique in relation to the browser and device you use to access the Website or use the App. Generally, the purpose of cookies is to improve the operation of the Website and your experience when using it, although cookies may be used to deliver advertisements (as set out below). For more information on what cookies are and how they work, you can consult the "All about cookies" website http://www.allaboutcookies.org . 

Scope of communication and transfer of data. 

In order to achieve the purposes set out above, the Company may disclose and process your personal data to third parties with whom we have dealings, where these third parties provide services at our request. We will only provide these third parties with the information they need to perform the services requested and we will take all steps to protect your personal data. Data may be transferred outside the European Economic Area if this is necessary for the management of your contractual relationship. In this case, the recipients of the data will be subject to protection and security obligations equivalent to those guaranteed by the Controller. In the case of the use of services offered directly by Partners, we will only provide the data strictly necessary for their performance. In any case, only the data necessary for the pursuit of the intended purposes will be communicated and the guarantees applicable to data transfers to third countries will be applied, where required. We may also disclose personal data to our commercial service providers, for marketing reasons, who are appointed as external data controllers for this purpose. In addition, personal data may be communicated to competent public bodies and authorities for the purposes of fulfilling legal obligations or for ascertaining responsibility in the event of computer crimes against the site, as well as communicated to, or allocated by, third parties (in their capacity as data processors or, in the case of providers of electronic communication services, as independent data controllers), who provide computer and telematic services (e.g.: hosting services, management and processing of personal data). third parties (in their capacity as managers or, where suppliers of electronic communication services are concerned, independent owners) who provide IT and telecommunications services (e.g. hosting services, website management and development services) and which the Company uses to perform tasks and activities of a technical and organisational nature that are instrumental to the operation of the website. The subjects belonging to the above categories operate as separate Data Controllers or as Managers appointed for this purpose by the Company. 

Personal data may also be disclosed to employees/consultants of Tecnoplus srl who are specifically instructed and appointed as Data Processors. 

The categories of recipients to whom the data may be disclosed are available by contacting the addresses below. 

Rights of interested parties 

You may exercise the rights granted to you by law at any time, including: 

a) to access your personal data, obtaining evidence of the purposes pursued by the Controller, the categories of data involved, the recipients to whom the data may be communicated, the applicable retention period, the existence of automated decision-making processes; 

b) to obtain without delay the rectification of inaccurate personal data concerning you; 

c) to obtain, in the cases provided for, the cancellation of your data; 

d) to obtain the restriction of processing or to oppose to it, where possible; 

e) to request the portability of the data you have provided, i.e. to receive them in a structured, commonly used and machine-readable format, including for the purpose of transmitting such data to another data controller, within the limits and constraints set out in Article 20 of the GDPR. The above-mentioned rights may be asserted against us by sending a communication to PrivacyGDPR@sistemairgroup.it. 

In addition, you may lodge a complaint with the Personal Data Protection Authority pursuant to Article 77 of the GDPR. Tecnoplus srl Via Cilavegna, 53 27020 Gravellona Lomellina (PV 

For the processing referred to in point 4) of the purposes, the Customer may always revoke consent and exercise the right to object to direct marketing (in "traditional" and "automated" form). The opposition, in the absence of any indication to the contrary, will refer to both traditional and automated communications. Tecnoplus srl Via Cilavegna, 53 27020 Gravellona Lomellina (PV) 

Treatment owner 

The teratment owner, pursuant to art. 4 of the Code and the GDPR, is Tecnoplus srl. 

The above-mentioned rights may be exercised at the request of the interested party in the manner indicated by the Customer Service or on the Company's website or by using the following references: t.arlenghi@sistemairgroup.it. 

The use of the Web Site, including the one intended for tablets and/or smartphones, by the Customer and/or the User implies full knowledge and acceptance of the content and any information included in this version of the information notice published by Tecnoplus srl at the time the site is accessed. The Company informs that this information may be changed without notice and therefore recommends periodic reading. 

Treatment owner 

Tecnoplus srl 

This privacy policy was updated on 22.06.21